Employee engagement programs

Have you noticed an increase in absenteeism in recent times?  Do people seem less willing to put in that discretionary effort?  Has your staff turnover rate spiked for reasons unknown?   Have you noticed a diminishing level of productivity within your team as a whole?  If so, your workplace may be suffering from “disengagement,”  and our Employee Engagement Programs may be the right solution for you. 

The value of having an extraordinarily productive and committed workforce, where every person is in the role that makes their heart sing, is a priceless asset. Our Employee Engagement Programs set leaders up to enable their people to do the best work of their lives – because engagement starts at the top. Without an engaged and connected leader, you can’t have engaged and passionate staff.

Without an engaged and connected leader, you can’t have engaged and passionate staff.

• Job Fit – when the behavioural profile of the person in the job does not FIT the behavioural demands of the job, or the job does not FIT the person’s behavioural drives and needs, people are prevented from bringing their best selves to work and doing the best work of their lives…and they become disengaged
  
• Manager – when managers fail to steer and uphold standards and workplace culture; when they ignore or tolerate poor performance; and when they manage everyone the same way, under-utilise people or under-value their contribution, people disengage and then they leave
  
• Team – when team members don’t have each others’ backs, there’s an unequal distribution, or shouldering, of work, or if there’s infighting, factions or dysfunctional team relationships, disengagement takes hold
  
• Workplace culture – when workplace culture is flimsy, flaky or fractured, or when it’s inconsistent with stated values or differs from division to division, people will quickly become disengaged.

You want a team of people who WANT to be there, not HAVE to be there.

Disengagement is currently a world-wide challenge, with most developed countries reporting engagement levels of less than 20%.

That means possibly 80% of your workforce is not working to its full potential.

Even more concerning, research reports that 81% of Australians in leadership positions are also disengaged in their work.

How do you spot disengagement?

Here are the tell-tale signs we measure so we can estimate how much disengagement is costing you:

• Sick days
• Staff turnover (particularly regrettable resignations)
• Errors, re-work, lost clients
• Customer retention
• Safety incidents

Misalignment within teams, where staff members do not feel truly valued or well-utilised, can lead to a lack of motivation and loss of interest.

Establishing a framework to assess whether there is a good fit between the work to be done, and the person doing the work will improve your company’s overall productivity and output. 

Enabling employees to use their full potential and leverage their strengths in alignment with your company objectives, gives you the tools to lift productivity and stimulate a positive, and irreplaceable, workplace culture.  You can resolve poor team cohesion and lift engagement by leveraging each team member’s strongest attributes.

Through our Employee Engagement Programs, we design workforce strategies that align people with the job that best meets their motivating needs, while matching your strategic objectives, so that each individual is working in a role that ignites passion. Passion equals results. Unleash creativity and innovation within your company’s engine room!

After engaging The Heartware Group, you will:

Have an accountability framework

Create a workplace culture that thrives on accountability for one’s actions, and encourages open dialogue around learning from mistakes in order to improve future outcomes. We ensure all leaders are equipped with a model for creating a culture of 100% accountability and zero excuses.

Have clearly defined Measures of Success (MOS) for each position

We create a streamlined workplace that recognises performance, based on quantifiable measures known as Measures of Success (MOS). Easier to articulate than KPIs, MOS clearly define what success looks like in every position and communicates expectations and standards.  MOS also make it easier for managers to hold people accountable for their actions and behaviours. 

Experience a purpose-fit, custom-solution for your team

Together, we arrive at a tailored solution for your team, that may include a combination of workshops, coaching and software, so that you have a clear, practical path to improving employee satisfaction, cohesion, and retention.